Attorney for Claims Against Car Dealerships
We help you claim the warranty, repairs, and professional service you paid for. The law is on your side.
- The Problem
Law Firm Specializing in Dealership Claims
You bought your car from an official dealership seeking security, trust, and professional service. But now that you have a problem, that friendliness has disappeared. You’re faced with a wall of excuses, unreturned calls, and frustration that grows each day.
You feel like your word means nothing against a major brand. But the law is on your side.
As an attorney specializing in claims against dealerships, my job is to be your voice. I know their tactics, their obligations, and most importantly, I know how to make them comply.
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- Common Situations
Do any of these situations sound familiar?
If you’ve experienced any of these situations, you’re in the right place. These are the most common problems that force clients to seek an attorney.
- Warranty repairs that do not solve anything: You take the car to the authorized service center over and over again for the same or new breakdowns, but the fault persists.
- Refusal to cover a breakdown under warranty: They make excuses saying it's "a wear part," "misuse" or, simply, that "this is not covered by the legal warranty."
- Unjustified delivery delays: The delivery time for your new car or a repair is extended for weeks or months without reasonable explanation.
- Inflated or unexpected repair shop invoices: They give you an invoice for an amount much higher than the initial estimate without your prior consent. Although some repair shops inform that the warranty is limited to 3 months or 2,000 km, this is not always true. This situation occurs mainly in conflicts with repair shops when you take the car for repair; it does not apply to repairs covered by the purchase warranty, since in those cases the dealer must cover everything.
- Refusal to provide a replacement vehicle: They leave you without means of transportation while your car is in the shop, breaching the conditions of your warranty or contract.
- Hidden defects or serious faults in a new car: Your vehicle, whether new or used, presents serious defects or lack of conformity from the first kilometers. Sometimes they charge you for repairs that should be free, they sell you commercial warranties that limit your rights, and in distance purchases they may conceal or hinder your right to return.
- Rights
Your rights as a consumer (even though they don't tell you)
Effective repair or replacement within reasonable time
It's not enough to "try" to repair: They must leave your car in perfect condition, at no cost and within reasonable time. If they don't succeed, you can demand contract termination or a price reduction.
Warranty Repairs
For warranty repairs you have the right to be provided with a dated document when depositing the vehicle stating the reason, and the document when they deliver it repaired detailing exactly what was done to repair it. During the time the car is being repaired your warranty does not run out (it is suspended), you have the right to receive those documents.
Fixed estimate with no surprises
You have the right to a detailed estimate before they touch the car. No work or parts without your express consent. This right only applies to repairs at service centers.
Replacement or return of the car
If the problem is serious and they do not resolve it, the law protects you to demand a new car with the same or similar characteristics or a refund of your money.
Compensation for damages
If you have had extra expenses (rental of another car, loss of income, etc.), you can claim that they pay for them.
- The process
How do we claim against a dealership step by step?
Claiming against a dealership is not just sending a complaint and waiting for a response.
If you want to increase your chances of success, it is key to follow an orderly and documented process that records each step and complies with what the law requires.
1. Viability form (free)
By filling out this form we can tell you without going through consultation and in less than 24h if your case is viable.
2. Legal consultation
Where we analyze the case in detail and propose the best solution.The price of our consultation is €100 + VAT (€121). If you are not sure if you can claim, we recommend starting by filling out the test.
3. Extrajudicial Phase
(Certified letter, direct negotiation, judicial conciliation demand, or whatever corresponds to the case. Mandatory by Law since April 3, 2025).
4. Judicial Lawsuit
If there is no agreement, judicial lawsuit to recover your money or achieve the chosen option (repair, replacement, contract termination or price reduction).
Your Attorney
Your attorney against car dealerships
- Attorney
I am José Manuel Sánchez Berenguer, an attorney specialized in claims against car dealerships and vehicle purchase disputes.
For years I have helped clients who felt defenseless against major brands recover their money, obtain effective repairs, or secure compensation.
I know the law, I understand how dealerships operate, and I use every legal tool to ensure they respect your rights.
My job is not just to file claims: it’s to stand by you and fight your case as if it were my own, until we achieve the solution you deserve.
What clients say about my services against dealerships
Contact a specialist attorney
A dealership is a business, not a personal favor. If they don’t comply, I make sure they do.
Tell me your case and I’ll tell you, straight up, what real options you have.