Attorney for claims against auto repair shops
- The problem
Attorneys specializing in claims against repair shops
You left your car at the repair shop trusting they would fix it. Now you’re facing a defective repair, an inflated invoice or, worse yet, they refuse to return your own vehicle. You feel trapped and pressured to pay for a service that hasn’t solved anything.
You are not alone and you don’t have to accept it. The law protects your rights very clearly.
As an attorney specializing in claims against repair shops, I know their obligations and your rights. My job is to ensure you only pay for what is fair and receive the service you’ve been charged for.
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- Common Situations
Do You Identify with Any of These Workshop Problems?
- The problem persists: You've paid for a repair and the car continues to malfunction the same as before, or even worse.
- An unexpectedly high bill: The final amount has nothing to do with the initial estimate and they haven't asked for your authorization for the extra charges.
- The workshop is withholding your vehicle: They refuse to return your car unless you pay a bill you consider incorrect or abusive.
- They have caused new damage: Your car left the workshop with scratches, dents or other defects that it didn't have when it went in.
- Unauthorized repairs: They have performed work or changed parts without your prior consent.
- They refuse to honor the repair warranty: The problem reappears shortly after and the workshop wants to charge you again to fix it.
- Rights and Obligations
Rights that every workshop must respect
The Royal Decree that regulates workshop activity in Spain establishes very clear obligations to protect you as a consumer. These are the most important ones:
Right to a Written Estimate
Before starting any repair, you have the right to demand a detailed written estimate. This document is binding for the shop during its validity period.
Right to a Detailed Invoice
Once the work is completed, the invoice must itemize all operations: parts replaced, labor hours, taxes applied, etc. A generic invoice is not acceptable.
Right to Repair Warranty
Every repair has a legal warranty. At minimum, it is 3 months or 2,000 kilometers. If the failure reappears during that period, the shop must repair it again at no cost to you.
Right to Replaced Parts
You have the right to receive the parts or components that have been removed from your vehicle during the repair.
Your Attorney
Your expert attorney in auto shop claims
- Attorney
Hello, I am José Manuel Sánchez Berenguer. Attorney specializing in auto shop claims.
I work for people who have been left in a worse situation by an auto shop: the problem persists, the bill is excessive, or the car has suffered new damage.
An auto shop has a legal obligation of results, not intentions. My job is to analyze the negligence and demand that they comply with the law, the warranty, and what was estimated. My goal is that you don’t pay for the mistakes of a bad professional.
What clients say about my auto shop claims services
Don't Accept a Defective Repair. Demand Quality and Professionalism.
An error or bad practice by an auto shop doesn’t have to become your problem. The law offers you tools to defend yourself.
Contact me, tell me what happened with your vehicle and I’ll explain your options clearly and honestly.
- I resolve your doubts
Frequently asked questions about claims against auto repair shops
El taller no me devuelve el coche si no pago, ¿es legal?
The repair shop has a «lien right», but it is not absolute. They cannot use it to force payment of an invoice that is incorrect, inflated, or for unauthorized work. If you are in this situation, it is a pressure tactic that we can legally combat.
¿Qué hago si ya he pagado por una reparación mal hecha?
Having paid does not remove your right to file a claim. If the repair is defective, you can demand that they redo it correctly under the repair warranty or, in some cases, request a refund of what you paid.
¿Necesito un informe de un perito para demostrar la "chapuza"?
In many cases, yes. An expert report from an independent mechanic certifying that the repair was done incorrectly is very powerful evidence to win the claim. I can help you manage this part.
¿Vale la pena reclamar por una factura de unos cientos de euros?
For lower amounts, we will assess with you the economic viability of the case before initiating the claim, and alternatives so you are not left unprotected.